Frequently asked
FAQ
Everything about ordering custom ziplock bags — and if your question isn’t here, just call or text us.
Ordering
What’s the minimum order?
Our minimum is just 12 pieces per design. Complex barrier or child-resistant styles may carry a higher minimum we’ll confirm on your quote.
Is there a maximum order size?
No. We regularly produce runs into the hundreds of thousands and millions for retail and packaging programs.
Can I order a sample before a bulk run?
Yes. We can provide unprinted material samples and, for larger orders, a pre-production printed sample so you can approve film, print, and seal before the full run.
Can I mix sizes or styles in one order?
Yes. You can combine sizes and styles across an order, and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, film spec, and dieline on file, so reorders match your previous run and move faster.
Design & Artwork
Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your artwork print-ready at no charge.
Can you print full-color or photographic artwork?
Yes. Rotogravure and digital printing reproduce full-color logos, gradients, and photographic artwork edge to edge, front and back.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching and can add a white ink block behind your logo so it pops on clear film.
Can you add a window, valve, or hang hole?
Yes. Clear windows, one-way degassing valves, euro/round hang holes, tear notches, and rounded corners are all available.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.
Production & Shipping
How long does production take?
About two weeks from approved mockup for standard styles; custom sizes, barrier films, or certified closures may add a short step we’ll flag up front.
Do you offer rush production?
Yes. Rush is available for a firm launch or ship date — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. Bags ship flat in bulk cartons, so freight is economical even at volume.
Are your food bags food-safe?
Yes. Our food-grade films and liners are made for direct food contact; tell us your product and we’ll spec a compliant material.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.
Pricing & Payment
How much do custom ziplock bags cost?
Bulk pricing is by quote — pricing scales with quantity and options, and we return an exact number within one business day.
Why don’t you list exact prices?
Price depends on size, film, gauge, print, and options. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established companies.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.
Product & Care
Which bag should I choose?
Clear poly for everyday retail and parts; stand-up pouches for shelf presence; mylar for barrier and freshness; kraft for a natural look; frosted for apparel and cosmetics; child-resistant for regulated goods. Tell us your product and we’ll recommend one.
Do the bags reliably reseal?
Yes. Our press-to-close, slider, and child-resistant zippers are built to reseal repeatedly without failing, so the customer can reopen and reclose reliably.
Are your child-resistant bags certified?
Yes. Our child-resistant closures are tested to ASTM D3475 / CPSC 16 CFR 1700.20 standards for regulated categories.
Is the printing durable?
Yes. Print is laminated or cured into the film rather than surface-applied, so it resists scratching and scuffing through handling and shipping.
Can you make recyclable or compostable bags?
Yes. We offer recyclable mono-material and compostable film and liner options for brands with sustainability commitments — just ask.
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